Shipping policy
At Single Finger Industries, we strive to provide a seamless and reliable shipping experience for our valued customers. Please review our shipping policy for custom metal art sculptures:
1. **Production Time**: Since each custom metal art sculpture is meticulously crafted to your specifications, please allow adequate time for production. Production times may vary depending on the complexity of the design and our current workload. We will provide you with an estimated production timeline upon confirmation of your order.
2. **Shipping Method**: Once your custom metal sculpture is completed, we will carefully package it to ensure its safe arrival. We typically ship via reputable carriers such as FedEx, UPS, or USPS. We may also offer freight shipping for larger sculptures or bulk orders.
3. **Shipping Costs**: Shipping costs will be calculated based on the size, weight, and destination of your custom metal art sculpture. We strive to provide accurate shipping estimates at the time of purchase. Any additional shipping charges incurred due to changes in shipping address or special delivery requests will be the responsibility of the customer.
4. **Shipping Insurance**: We highly recommend purchasing shipping insurance for your custom metal art sculpture to protect against loss or damage during transit. While we take every precaution to ensure the safe delivery of your sculpture, we cannot be held responsible for damages caused by shipping carriers.
5. **International Shipping**: We offer international shipping for our custom metal art sculptures. Please note that international shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These fees are the responsibility of the customer and are not included in the shipping charges.
6. **Tracking Information**: Once your custom metal art sculpture has been shipped, we will provide you with tracking information so you can monitor its progress in transit. Please ensure that someone is available to receive the shipment at the designated delivery address to prevent any delays or complications.
7. **Damaged or Lost Shipments**: In the unlikely event that your custom metal art sculpture arrives damaged or is lost in transit, please contact us immediately. We will work with the shipping carrier to file a claim and either arrange for a replacement or issue a refund, depending on the circumstances.
8. **Delivery Acceptance**: Upon delivery of your custom metal art sculpture, please inspect the packaging for any signs of damage. If you notice any damage to the packaging, please document it with photographs and contact us promptly.
If you have any questions or concerns about our shipping policy for custom metal art sculptures, please don't hesitate to contact us. We are here to assist you throughout the shipping process and ensure your complete satisfaction.
Sincerely,
Single Finger Industries
1. **Production Time**: Since each custom metal art sculpture is meticulously crafted to your specifications, please allow adequate time for production. Production times may vary depending on the complexity of the design and our current workload. We will provide you with an estimated production timeline upon confirmation of your order.
2. **Shipping Method**: Once your custom metal sculpture is completed, we will carefully package it to ensure its safe arrival. We typically ship via reputable carriers such as FedEx, UPS, or USPS. We may also offer freight shipping for larger sculptures or bulk orders.
3. **Shipping Costs**: Shipping costs will be calculated based on the size, weight, and destination of your custom metal art sculpture. We strive to provide accurate shipping estimates at the time of purchase. Any additional shipping charges incurred due to changes in shipping address or special delivery requests will be the responsibility of the customer.
4. **Shipping Insurance**: We highly recommend purchasing shipping insurance for your custom metal art sculpture to protect against loss or damage during transit. While we take every precaution to ensure the safe delivery of your sculpture, we cannot be held responsible for damages caused by shipping carriers.
5. **International Shipping**: We offer international shipping for our custom metal art sculptures. Please note that international shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These fees are the responsibility of the customer and are not included in the shipping charges.
6. **Tracking Information**: Once your custom metal art sculpture has been shipped, we will provide you with tracking information so you can monitor its progress in transit. Please ensure that someone is available to receive the shipment at the designated delivery address to prevent any delays or complications.
7. **Damaged or Lost Shipments**: In the unlikely event that your custom metal art sculpture arrives damaged or is lost in transit, please contact us immediately. We will work with the shipping carrier to file a claim and either arrange for a replacement or issue a refund, depending on the circumstances.
8. **Delivery Acceptance**: Upon delivery of your custom metal art sculpture, please inspect the packaging for any signs of damage. If you notice any damage to the packaging, please document it with photographs and contact us promptly.
If you have any questions or concerns about our shipping policy for custom metal art sculptures, please don't hesitate to contact us. We are here to assist you throughout the shipping process and ensure your complete satisfaction.
Sincerely,
Single Finger Industries